Welcome to LKD Solutions, LLC ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website located at https://www.lkdsolutions.com ("Website") and the services we offer. By accessing this Website or using any of our services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.

 

1. About LKD Solutions

LKD Solutions, LLC provides consulting services in acquisitions and contract management support, program and project management support, and administrative business support. Our services are tailored to clients across federal, state, local government, and private industry sectors.

 

2. Use of Our Website

You agree to use our Website only for lawful purposes. You may not use it:

• In any way that violates local, state, national, or international law or regulation;

• To transmit any unsolicited or unauthorized advertising or promotional materials;

• To attempt to gain unauthorized access to any part of our systems or networks;

• To interfere with the functionality, security, or availability of the Website.

We reserve the right to suspend or terminate access if these Terms are violated.

 

3.  Appointments and Bookings

When you book a service via our scheduling platform (e.g., Microsoft Bookings), you agree to provide accurate and current information.  You understand that your appointment may be subject to cancellation or rescheduling due to availability or other unforeseen circumstances.

We reserve the right to confirm, cancel, or modify bookings as necessary.

Consent Handling: Phone numbers obtained through the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications: Customers who opt in may receive messages related to:

Appointment Scheduling & Reminders: To inform clients of upcoming meetings or changes in scheduling.

Project or Service Inquiries: Quick questions or updates related to ongoing projects or services.

Client Re-engagement: Reaching out to past or inactive clients to reconnect with and explore new business opportunities.

General Administrative Communication: Routine updates or coordination related to contract management, program support, or administrative services.

Message Frequency

The number of messages sent may vary depending on the type of communication.

• The message frequency may vary across all the registered phone numbers, also depending on the type of communication.

Potential Fees for SMS Messaging

Standard message and data rates may apply based on the recipient’s carrier and whether messages are sent domestically or internationally.

Opt-In & Opt-Out Methods

Opt-In Methods: Customers may opt in to receive SMS messages via:

• Verbal consent during a conversation.

Reply STOP to opt out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.lkdsolutions.com/privacy-policy to see our privacy policy, https://www.lkdsolutions.com/accessibility-statement for our Terms of Service."

Opt-Out Methods: Customers can opt out at any time by replying STOP to an SMS or contacting your business directly to request removal.

Help & Support

If a customer experiences issues, they can reply HELP or visit https://www.lkdsolutions.com/solutions for assistance.

Standard Messaging Disclosures

Ensure the following disclaimers are included:

• Message and data rates may apply.

• You can opt out anytime by texting STOP.

• For assistance, text HELP or visit our Privacy Policy and Terms & Conditions pages.

• Message frequency may vary.

 

4. Confidentiality

We understand the sensitive nature of the work we support. All client information shared with LKD Solutions in the course of providing services will be treated as confidential and handled with professional discretion, unless disclosure is required by law or with your written consent.

 

5. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, documents, and branding, is the property of LKD Solutions, LLC or licensed to us and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from our site without prior written permission.

 

6. Disclaimer of Warranties

Our Website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee the accuracy, reliability, or completeness of any information on this Website.

We do not warrant that our services will be uninterrupted, error-free, or secure.

 

7. Limitation of Liability

To the fullest extent permitted by law, LKD Solutions, LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or services, even if we have been advised of the possibility of such damages.

 

8. Third-Party Tools and Links

Our Website may contain links to third-party websites (e.g., Microsoft Bookings, Google Forms) used for scheduling and communication. We are not responsible for the content, terms, or privacy practices of these third-party platforms. Your use of those services is at your own risk and subject to their terms.

 

9. Modifications to Terms

We reserve the right to update or change these Terms at any time without prior notice.  Updates will be posted on this page with a revised effective date.  Continued use of the Website after changes constitutes your acceptance of the updated Terms.

 

10. Governing Law

These Terms shall be governed by and construed following the laws of the Commonwealth of Virginia, without regard to its conflict of law principles.

 

11. Contact Information

If you have any questions about these Terms, please contact us:

LKD Solutions, LLC

Telephone: (703)740-4095
Email: info@lkdsolutions.com